Rajyn Star Flag Terms and Conditions
Disclaimer

Welcome to Rajyn Star Flag, your trusted partner for comprehensive vessel and flag inspection services. By engaging our services, you agree to the following terms and conditions. This disclaimer outlines the scope of our services, limitations, and the responsibilities of all parties involved.

 

Certificate of Inspection Validity

(a) The Certificate of Inspection provided by Rajyn Star Flag is contingent upon complete and unrestricted access to the vessel and its components during the inspection. The certificate’s accuracy is directly related to the visibility and disclosure of all relevant aspects during inspection.

 

Nature of Inspection

(b) Rajyn Star Flag’s inspection is intended as a professional assessment based on the visible condition and accessible parts of the vessel at the time of inspection. It is a guide and does not substitute for the owner’s due diligence. The owner should be aware that the complexity of the inspection will impact the final assessment and certification, which will depend on when and how Rajyn Star Flag can carry out the work.

 

Assumption of Risk

(c) The owner assumes all risks associated with the Vessel or Trailer, including but not limited to theft, loss, or damage:

• In transit to or from Rajyn Star Flag’s facilities.
• While located on the premises of Rajyn Star Flag.
• During any operational tests such as slipping, launching, or in-water assessments.

 

Indemnification

(d) The owner agrees to indemnify and hold harmless Rajyn Star Flag, its employees, agents, and subcontractors from any claims, damages, losses, liabilities, and expenses arising from the inspection, except in cases of negligence or misconduct by Rajyn Star Flag.

 

Weather and Environmental Conditions

(e) Inspections are subject to postponement or rescheduling based on adverse weather conditions or other environmental factors that could compromise the safety of the inspection process.

 

Compression Testing Limitations

(f) Compression tests are done only when spark plugs and other engine components are readily accessible without disassembly or using specialized equipment.

 

Limitation of Liability

(g) Rajyn Star Flag’s liability for any claims related to the inspection service shall not exceed the total fee paid by the owner for the inspection service. This limitation applies to all damage, loss, or injury except as law prohibits.

 

Defects and Owner’s Responsibility

(h) Rajyn Star Flag bases the certificate issuance on the vessel’s condition during inspection. If inspectors note any defects, the vessel owner must decide whether to operate the vessel at their own risk, considering Rajyn Star Flag’s advice.

 

Exclusions

(i) The inspection does not cover any components or parts of the vessel that are not visible or accessible during inspection. The coverage is also for specific services the owner requests and agrees upon before the review.

 

Changes to Terms

Rajyn Star Flag reserves the right to modify these terms and conditions without prior notice. Your continued use of our services after any modifications confirm that you agree to the updated terms.

 

Fees, Refund, and Cancellation Policy

Rajyn Star Flag is committed to providing exceptional vessel and flag inspection services. We recognize that schedules may change, and we strive to accommodate flexible booking and cancellation procedures.

 

Please review the following terms carefully to understand our fees, refunds, and cancellation policies.

 

Fees

• All fees for vessel and flag inspection services are due when booking.
• The total cost will depend on the type of service selected, the vessel’s size, and any additional requirements or services requested by the client.
• A detailed invoice outlining all charges will be provided to the client.

 

Refund Policy

• Full Refund: Clients are eligible for a complete refund if they cancel their booking more than 14 days before the scheduled inspection date.
• Partial Refund: Cancellations made between 7 to 14 days before the scheduled inspection will incur a 50% cancellation fee, with the remaining 50% refunded to the client.
• No Refund: Refunds will not be issued for cancellations within 7 days before the planned inspection date.
• Rescheduling: Clients may reschedule their inspection once, without penalty, provided they notify Rajyn Star Flag at least 7 days before the originally scheduled date. Rescheduling is subject to availability and may not be possible in all cases.

 

Cancellation by Rajyn Star Flag

• Rajyn Star Flag reserves the right to cancel any service responding to unexpected circumstances or events beyond our control (e.g., extreme weather conditions or safety concerns).
• In the event of a cancellation by Rajyn Star Flag, clients will be offered the option to reschedule or receive a full refund.

 

No-Show Policy

• No refund will be given if a client fails to be present for their scheduled inspection without prior notification.
• Clients not attending their appointments are still responsible for the full-service cost.

 

Late Fees

• Clients are expected to ensure that their vessel is ready for inspection at the scheduled time. A grace period of 30 minutes will be allowed, after which a late fee may be applied.

 

Payment Methods

• We receive payments through credit cards, bank transfers, or online payment platforms. Full payment details and instructions will be provided on the invoice.

 

Changes to the Policy

• Rajyn Star Flag reserves the right to update or modify these terms without prior notice. It is the client’s responsibility to review the policy periodically for any changes.

 

If you have any additional inquiries or need clarification regarding our fees, refund process, or cancellation policy, please get in touch with our customer service team.

 

Annexure 1:

Exclusions from Coverage and Reporting by Rajyn Star Flag

 

Rajyn Star Flag is committed to providing comprehensive vessel and flag inspection services to ensure compliance with international maritime standards and safety regulations. However, our clients need to understand that certain items and areas fall outside our coverage and reporting scope. This annexure details the exclusions from our inspection services.

 

• Personal belongings: Rajyn Star Flag does not inspect or report on the personal effects and belongings of the vessel’s crew. This includes but is not limited to, personal electronic devices, clothing, and other items of a personal nature.
• Illegal Contraband: Our inspections do not cover the search for or reporting on illegal contraband, including but not limited to drugs, weapons, and illegal wildlife products. While our inspections are thorough, they are not to serve as law enforcement searches.
• Internal Machinery Analysis: While Rajyn Star Flag reviews the operational capability and external condition of machinery, detailed internal analysis, including the dismantling of machinery components for inspection, is not covered.
• Cargo Content Verification: Our services do not include verifying the contents of sealed cargo containers or assessing cargo legality or value. We focus on the vessel’s ability to transport cargo safely and securely.
• Underwater Hull Inspections: Standard inspections do not include underwater hull inspections unless specifically requested and arranged under separate cover. Such assessments require specialized equipment and divers and are subject to additional fees and terms.
• Financial and Ownership Records: Rajyn Star Flag does not investigate or report on the financial status, ownership records, or any related financial dealings of the vessel or its owning company.
• Environmental Compliance: While we assess the vessel’s compliance with general international environmental regulations, detailed environmental impact assessments and emissions testing are not covered.
• Cybersecurity Assessments: Our inspections do not include evaluations of the cybersecurity measures implemented on the vessel’s onboard computer systems.
• Life Expectancy Estimations: Rajyn Star Flag does not provide estimations on the remaining operational life expectancy of the vessel or its components.
• Non-Maritime Equipment: Equipment on board that is not directly related to the maritime operation of the vessel, such as gym equipment, entertainment systems, and kitchen appliances, is not covered in our inspections.

 

If any additional inspections or analyses are needed for these excluded items owing to operational requirements or compliance requirements, clients are obligated to make those arrangements.

 

Rajyn Star Flag is dedicated to ensuring the safety and compliance of maritime vessels within the scope of our services and encourages vessel owners and operators to understand and address areas beyond our coverage as necessary.

 

By engaging with Rajyn Star Flag for vessel and flag inspection services, the owner agrees to these terms and acknowledges the limitations and scope of the inspection as outlined above.

 

For further information or clarification regarding our terms and conditions, please get in touch with Rajyn Star Flag directly through our official communication channels.